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Teletrac Navman

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Telematics Monitoring Application


Teletrac Navman is an approved service provider for TMA

Enable your transport business to be more productive

The Telematics Monitoring Application (TMA), a scheme run by Transport Certification Australia (TCA), is a form of monitoring heavy vehicles by providing a lower level of assurance for lower risk activities that require monitoring. TMA is designed to provide a level of balance between the business and the road managers, with a level of productivity and safety to improve the way our roads are accessed and utilised.

Read the Press Release

What is the TMA?

How it can be used in the business to benefit you

TMA is suitable to monitor lower-risk road use activities by using a type-approved telematics unit. Run by the TCA, a national organisation that provides assurance services relating to transport technologies, TMA is a able to give transport businesses the ability to increase productivity through a flexible program.  \


How can the program be used?

When a level of assurance needs to be provided to road managers for a number of reasons, from access to payload requirements, the TMA provides a flexible entry toward an environment for the business.

Under the TMA, participating operators can gain access to the following schemes by state:

Transport for NSW

Transport for NSW logo

Department of State Growth, TAS

Department of State Growth logo

Main Roads WA

Main Roads WA logo

Department of Transport, VIC

DOT logo

Telematics Monitoring Application

The Benefits

  • Low-cost point of entry for operators to gain road network access
  • More flexible in its requirements to manage road access and compliance
  • Provides the ability to unlock Access, Higher Mass Limits (HML), Performance Based Standards (PBS) vehicle configuration schemes, Hill Decent Monitoring, and more - based on the state of application and requirements
  • Teletrac Navman devices already fitted to vehicles may be used if TCA type-approved
  • Driver can submit real-time TMA declarations
  • Reporting available of activities to help with auditing and compliance requirements
  • As there is no requirement for certificate-based evidence for prosecution purposes, TMA can deliver a high quality of vehicle monitoring without many overheads associated with chain of evidence for data.


Getting Started

Participating in the TMA program, you’ll need some simple requirements. Teletrac Navman is a Certified Service Provider for the TMA program, including approved under IAP and OBM applications. The hardware installed within vehicles is type-approved to be used within the TMA program. To get started with your journey to gain the benefits that the TMA program can provide, get in touch with Teletrac Navman. The process is simple - here it is broken down into a few simple steps:

Step 1: Contact Teletrac Navman to have an approved telematics device installed; 

Step 3: Teletrac Navman will complete the TMA Enrolment Form on your behalf;

Step 4: Teletrac Navman issues you a Participation Agreement, which you must sign and return;

Step 5: Approved TMA certificate provided by Teletrac Navman; and

Step 6: Vehicle can operate under relevant TMA schemes.

The Teletrac Navman Difference

You get more than just a service provider

Teletrac Navman invests significantly in regulatory telematics and the solutions surrounding compliance in order to provide unique value-added services, including transport compliance solutions like fatigue and mass, advanced tracking systems, high-definition replays, real-time alerts, scale & job management integration and more. 

While technology is the core of what we do, the foundation of our business is our hard-working team, made up of industry experts entirely focused on your success. Our professional services team is dedicated to helping you identify your goals, develop a plan to reach them, and implement a solution to support your path to success. With more than 100 years of combined experience in vehicle tracking and asset management, our professional services experts can help you see quick results and meaningful ROI.

Whether you’re a hands-on learner who prefers to dive in or you prefer to ask questions and get dedicated support, we have training options to make sure you’re getting the most out of our platform.

  1. Contextual learning - Within the platform, our ‘Show Me How’ feature is built to guide you through features and modules, making it easier to manage tasks
  2. Director help - Have questions as you’re navigating the platform? Our ‘Help’ feature provides you with information on how to set up your fleets.
  3. Live web training - Our expert trainers host web training sessions throughout the week on topics that will help you learn to use the Teletrac Navman platform.
  4. On-site training - If you are looking for something more hands-on, we can provide custom, on-site training to help you and your team get the most from your telematics investment.

When you have a question, we’re here to answer with two-tier technical support. Call our toll-free Help Desk to get quick answers and tutorials on our most popular features. For more complex questions, our professional services team can provide in-depth technical advice, the expertise to resolve problems as they arise, and a strong support network backed by specific industry experience.

Ensuring your heavy-vehicles are on the road to their maximum potential is beneficial to the business and the productivity of the industry itself. When considering the applications for TMA is to ensure compliance to road manager requirements, the benefits extend way beyond that.

  1. Safety – a transport management system provides features that can ensure both your driver is safe and the payload is accounted for, especially when considering dangerous goods transport
  2. Compliance – with modules aimed at helping you manage fatigue, speed, maintenance and mass, expanding the compliance effort to a digital solution improves on accuracy, auditing and more.
  3. Efficiency – with a digital solution designed for the modern day transport business in mind, you’re able to cut costs in areas such as fuel, routes and administration to create a more efficient business.
  4. Productivity – move less with more, it’s as simple as that. With the ability to maximise your assets to potential, the business is able to cut the time taken to complete jobs, allowing for more jobs to completed in a day.

Telematics Monitoring Application for Transport Operators

Frequently Asked Questions

A new Higher Mass Limits (HML) Notice (New South Wales Higher Mass Limits Declaration 2020) came into effect on 2 April 2020. The new Notice requires vehicles operating at HML to be enrolled in either the Intelligent Access Program (IAP) or the Telematics Monitoring Application (TMA).

A review of the IAP for HML in NSW was completed by Transport for NSW during 2019. The review found that HML now represents a lower level of risk due to widespread infrastructure and structure upgrades over the last decade. This means that the level of infrastructure and safety risks associated with vehicles operating at HML no longer demands the level of assurance provided by the IAP.

The IAP will continue to be used for higher risk access arrangements in New South Wales where high levels of assurance are required. It continues to be used for vehicles operating at HML in Queensland.

The TMA provides a flexible, cost effective approach to the management of heavy vehicle access using telematics. It offers a lower level of assurance for lower risk activities, compared to the Intelligent Access Program (IAP) application.

It is a flexible, lower cost use of telematics to manage road access and compliance. Type-approved devices already fitted to vehicles may be used and are suitable for low to medium risk vehicles and transport activities.

Telematics data collected through TMA is limited to vehicle registration data, vehicle position data, time & date data and self-declared vehicle configuration data.

TMA makes HML in NSW more accessible to more transport operators.

There are two main differences between the IAP and TMA:

​1. Type-approved telematics hardware: The IAP requires specific, high Integrity devices, with controlled installation, maintenance and removal procedures. TMA allows for the use of a broader range of devices, with more flexible installation, maintenance and removal procedures.

2. Data shared with the road authority: The IAP shares Non-compliance Reports (NCR’s) with road authority. TMA shares data which has been collected through the application with the road authority however, does not Identify non-compliant events. (Information collected through TMA Is stored securely by Transport Certification Australia (TCA) and can be viewed by authorised road authority personnel within a 12-month period from the date of collection.)

There are no plans to remove the IAP for HML in Queensland. The changes relate only to HML vehicles in NSW. Businesses that operate vehicles at HML across NSW and Queensland continue to require enrolment in the IAP in Queensland, as well as enrolment in either the IAP or TMA in NSW.

A type-approved telematics device, available through Teletrac Navman (a certified TMA and IAP service provider), is required for operation in the TMA scheme. TMA requires that telematics devices are type-approved by Transport Certification Australia (TCA).