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What is FTC manager?

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FTC Manager

Enables your business to streamline fuel tax credit claims

Teletrac Navman’s FTC Manager is the most revolutionary fuel tax credit solution that uses real-time high-definition second-by-second GPS location data from telematics installed in vehicles and equipment to calculate on-road travel and auxiliary fuel use to maximise your fuel tax rebates.

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How is FTC Manager different to my current claims process?

FTC Manager automatically tracks and apportions off-road and auxiliary fuel usage with highly accurate location-based technology and detailed off-road mapping. This ultimately means that you are able to make ongoing claims with maximum FTC entitlement at the highest rebate rate. When compared to standard accounting methods for making FTC claims, FTC Manager frequently achieves significantly higher returns, even for business that have already had claims advice and audits by recognized tax experts.  FTC Manager enables you to upload fuel transaction data and automatically calculate your claim entitlement, reduce paperwork and administration time with full transparency and the assurance of ATO Class Ruling processes. So not only does FTC Manager put more money back into your business, it eliminates the administrative pain and hassle you normally have to endure every month.

Do I have to have Teletrac Navman GPS hardware to use FTC Manager?

Yes, our hardware enables Teletrac Navman to provide the level of detail and accuracy required to maximize your potential FTC claims. Our hardware is also part of our Class Ruling solution as agreed with the ATO. Added to this – you also gain full GPS fleet management and telematics with Teletrac Navman's fleet management solutions.

Existing Customer – can I use my existing hardware?

In most cases the answer will be yes. If you are already a Teletrac Navman customer your existing hardware will likely work with FTC Manager. FTC Manager requires devices that support high-resolution, second-by-second GPS tracking data which is a factor in our ATO Product and Class Ruling. Consult your Teletrac Navman dealer to confirm your tracking unit provides this functionality.

How far back can I claim first up? 

Fuel Tax Advisers can assist you to make claims for a lump sum refund for the previous four years. Fuel Tax Advisers can prepare a retrospective claim utilising one month of location data from FTC Manager.

I have multiple different types of vehicles and fuel types, can I still use FTC Manager?

Yes, FTC Manager is specifically designed for fleets and accommodates different types of vehicles and fuel.

Who are Fuel Tax Advisers?

Fuel Tax Advisers is an indirect tax advisory company that specialises in the provision of advice relating to Fuel Tax Credits. Fuel Tax Advisers staff have years’ of combined experience working for “Big 4” accounting firms, the Australian Taxation Office and State Revenue Offices.  They have strong working relationships with tax authorities and have secured many millions of dollars’ worth of FTC refunds for their clients.

Why are Fuel Tax Advisers involved with FTC Manager?

Teletrac Navman is not a registered tax agent and cannot provide taxation advice. Fuel Tax Advisers involvement allows us to offer a service that not only produces the data to support FTC calculations but also does the calculations themselves.

Do I have to use the Fuel Tax Advisers FTC claims service?

All Self-Claim customers receive FTC claim calculation advice from Fuel Tax Advisers. Fuel Tax Advisers specialises in achieving the maximum returns possible and has been involved with the design of FTC Manager so is best-placed to use the software to maximise claim entitlements. If you still prefer to do the calculations yourself or use another claims accounting service, you can elect the FTC Data product which reports on the underlying GPS data but does not calculate FTC entitlements. 

What does the ATO Class Ruling mean? Will I still get audited?

The ATO Class Ruling means that the Australian Taxation Office has reviewed the FTC Manager system and declared that the reports produced are able to be used to support FTC claims.  FTC claims made using FTC Manager will be accepted by the ATO. However, this does not exempt you from an audit. The ATO may still wish to examine your claim. FTC Manager provides full transparency to support any audit and Fuel Tax Advisers are here to help and advise you to ensure your claim entitlement is fair and reasonable.

RETROSPECTIVE REVIEWS

How far back can I claim retrospective refunds for under-claimed FTC?

4 years.

How does Fuel Tax Advisers calculate my retrospective refund entitlement?

Once GPS hardware is installed, we set-up the necessary accounts to start recording sample data in FTC Manager. Fuel Tax Advisers then contact the customer with a request for information, including fleet details, copies of past FTC claim calculation worksheets, fuel acquisition records and general information about the business.  Once Fuel Tax Advisers have a fair and reasonable sample, your refund entitlement is calculated and a formal letter of advice is provided instructing you to claim a refund amount in your Business Activity Statement (BAS).

How are prior years substantiated when the fleet size, customers and locations may have changed?

By using a fair, reasonable and representative sample period and applying the results to past fuel acquisition information. Where your operations have changed significantly over the last four years (eg. fleet size, type of work), your Fuel Tax Advisers consultant may need to extend the sample period or use additional information to substantiate your refund entitlement.

What happens if I am selected for ATO audit after lodging the retrospective refund claim?

Please advise the ATO audit officer that Fuel Tax Advisers is acting on your behalf in relation to FTC matters and contact your Fuel Tax Advisers adviser. Fuel Tax Advisers will then handle completion of the audit on your behalf. Fuel Tax Advisers has completed many desktop refund audits with a 100% success record.

CLAIMING FTC 

Does FTC Manager automatically lodge my FTC claims with the ATO?

No. FTC Manager calculates your FTC entitlement, but you (or your Accountant) are still responsible for making the FTC claims on your Business Activity Statement. 

What if I’ve never claimed FTC before? Do I need to be registered for FTC?  Can I claim refunds?

As long as you are registered for GST, you can register for FTC and claim refunds back to the date of your GST registration up to a maximum of 4 years.

Can I claim FTC for fuel used in light vehicles like utes and 4WDs?

Yes, but only for the portion of fuel used off public roads. For FTC purposes, light vehicles are vehicles with a Gross Vehicle Mass of 4.5 tonnes or less.

Can I claim FTC at the “off-road” rate for fuel used on toll roads?

No. On 22 February 2019, the Administrative Appeals Tribunal decided that toll roads are “public roads” for the purposes of the Fuel Tax Act. 

Can I claim FTC at the “off-road” rate for the portion of fuel used to operate the cabin air-conditioning, windscreen wipers or cruise control of my vehicle?

No.  On 22 February 2019, the Administrative Appeals Tribunal decided that these uses of fuel are incidental to the vehicle’s travel. 

Can I claim for AdBlue?

No. Ad Blue is a fuel additive, it is not an excisable product and therefore not entitled to FTC.

How is FTC Manager different to my current claims process?

FTC Manager automatically tracks and apportions off-road and auxiliary fuel usage with highly accurate location-based technology and detailed off-road mapping. This ultimately means that you are able to make ongoing claims with maximum FTC entitlement at the highest rebate rate. When compared to standard accounting methods for making FTC claims, FTC Manager frequently achieves significantly higher returns, even for business that have already had claims advice and audits by recognised tax experts. FTC Manager enables you to upload fuel transaction data and automatically calculate your claim entitlement, reduce paperwork and administration time with full transparency and the assurance of ATO Class Ruling processes. So not only does FTC Manager put more money back into your business, it eliminates the administrative pain and hassle you normally have to endure every month.

Do I have to have Teletrac Navman GPS hardware to use FTC Manager?

Yes, our hardware enables Teletrac Navman to provide the level of detail and accuracy required to maximise your potential FTC claims. Our hardware is also part of our Class Ruling solution as agreed with the ATO. Added to this – you also gain full GPS fleet management and telematics with Teletrac Navman's fleet management solutions.

Existing Customer – can I use my existing hardware?

In most cases the answer will be yes. If you are already a Teletrac Navman customer your existing hardware will likely work with FTC Manager. FTC Manager requires devices that support high-resolution, second-by-second GPS tracking data which is a factor in our ATO Class Ruling. Consult your Teletrac Navman dealer to confirm your tracking unit provides this functionality. 

I have multiple different types of vehicles and fuel types, can I still use FTC Manager?

Yes, FTC Manager is specifically designed for fleets and accommodates different types of vehicles and fuel.