You can rely on us: A letter from the Teletrac Navman President
March 17th, Jens Meggers, President
During these times of rapid change and uncertainty, I believe it is important to reach out to you and reassure you that we will continue to provide full support and service you have come to expect from Teletrac Navman.
To adhere to the recommendations of the Australian government and WHO, we have taken measures to allow many of our employees to work from home. Because the safety of our employees is equally important to us as providing the highest level of customer support for you, we have equipped everyone with all the tools necessary to maintain the level of support required for you to run your business. You can rely on us.
Our teams will continue supporting you throughout the times ahead, in particular we are focused on being able to respond to any issues your company may face as well as support your day to day operations.
Our service team is readily available to schedule any installation work you require
For additions to fleets or other general enquiries, please don't hesitate to contact your local Teletrac Navman dealer or contact us on 1300 111 477.
In this unfortunate situation I’m aware that many of our customers are negatively impacted in several ways such as a decrease in available personnel coupled with an increased demand for goods and services. I can assure you that Teletrac Navman has taken the necessary measures to remain a valuable resource of support and assistance during this time. We understand your challenges.
We will continue to diligently monitor for – and share with you – any regulatory updates that may impact your business. In the meantime, stay safe and take care of each other. We are all in this together.
Jens Meggers President, Teletrac Navman
Tips for working from home
It's safe to say, that working from home over the next few weeks or months can be isolating. We've compiled a few tips and tricks on how to overcomes some of the challenges of working from home, especially for those that work in a fleet environment.
We will continue to keep you as informed as we can about developments that might impact your business, but we would also recommend reviewing the WHO rolling updates and the Australian government resources (both linked below).