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Press Release - 2018 AU Transport Telematics Benchmark Report Release

Data Blocks
Data Blocks

The Benefits of Fleet Management Technology are Legally Untapped by the Transport Industry
A recent Teletrac Navman survey shows technology might be the missing piece of the puzzle to solve fatigue, driver shortages and cost management.


Sydney, Australia, June 26, 2018 – Anyone working in the heavy vehicle sector will tell you the big issues are compliance with fatigue laws, driver retention and trying to manage costs. Teletrac Navman, a global software-as-a-service provider that leverages location-based technology for GPS fleet tracking and fleet management solutions, released findings from its 2018 Telematics Benchmark Report: Australia Edition today that show these issues aren’t going anywhere. The results also reveal that those who currently use telematics and fleet management technology have seen notable improvements in tackling these issues. What’s surprising is that few organisations are jumping on the opportunity.

While most fleet professionals surveyed cited the above as top challenges, many did not currently have plans to roll out potential solutions, such as electronic work diaries (EWDs) or GPS fleet tracking. Organisations who rely on heavy vehicles and equipment have yet to see the true value of technology to improve safety and productivity.

Fatigue management, driver retention and managing costs are top of mind

  • Fatigue management (69%) is the top concern for organisations, but only a few currently use electronic work diaries (12%).
  • The majority of organisations (62%) plan to increase fleet size over the next year due to increases in industry demand, which will only add to the driver shortage.
  • Managing costs is a big challenge for fleet professionals, with payroll (63%), fuel spend (43%) and maintenance (34%).

The missing piece of the puzzle

  • Businesses using telematics data say it helps to meet compliance requirements (37%).
  • Organisations are most likely to use telematics to track use of vehicles and equipment (89%), speed (67%), distance (57%), driver performance (34%), idling (34%) and fuel use (24%).
  • Organisations are planning to address the driver shortage through flexible working hours (45%), increasing benefits (31%) and providing additional education (29%).

Looking beyond track-and-trace technology

  • Businesses cite peace of mind (60%), improved driver behaviour (39%) and meeting compliance requirements (37%) as top benefits of using fleet management systems.
  • Fleets with a rewards program in place have improved customer service (57%), driver retention (46%) and safety (28%).
  • Nearly half of all respondents who use telematics achieved a reduction in fuel costs, with nearly 10 per cent seeing fuel costs drop by 11 per cent or more.

“While it’s encouraging to see the benefits of telematics as evident from the survey data, many companies appear to use only a portion of its potential, decreasing their potential ROI. We see the industry leaders leveraging complex data to drive real change around safety, cost, and business transformation. It’s up to both the industry and technology providers to demonstrate these benefits so that more businesses embrace this technology and make it the standard,” said Andrew Rossington, Vice President – Transport Solutions, Teletrac Navman.  

The full report can be found at: 2018 Telematics Benchmark Report: Australia Edition

Survey Methodology

The 2018 Teletrac Navman Telematics Benchmark Survey is based on responses from more than 2,400 fleet operations and fleet management professionals from around the world. Of the total survey respondents, 268 indicated that they were based in the Australia. The results described in the 2018 Telematics Benchmark Report: Australia Edition, were compiled from those respondents. The report provides an understanding of best practices and fleet management trends in business, telematics, emerging technology, transportation and talent. Results may not amount to 100 percent due to questions with multiple selections. For reporting purposes, all statistical values have been rounded to the nearest whole number



About Teletrac Navman

Teletrac Navman is a leading software-as-a-service (SaaS) provider leveraging location-based technology and services for managing mobile assets. With specialized solutions that deliver greater visibility into real-time insights and analytics, Teletrac Navman helps companies make better business decisions that enhance productivity and profitability. Its fleet and asset management technology uncovers information that would otherwise go unseen, helping customers reduce risk and confidently move their business forward with certainty. It tracks and manages more than 550,000 vehicles and assets for more than 40,000 companies around the world. The company is headquartered in Glenview, IL, with additional offices in the United States, United Kingdom, Australia, New Zealand and Mexico. For more information, visit

Media Contact:

Annie Peachman, Spectrum Group
+612 941 261 00


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