Why was it built?
TN360 Scorecard
Scorecard has been built into TN360 from years of industry input and requests, customer and driver feedback and years of improving on a solution that is also designed to improve safety outcomes for all businesses. The driver scorecard application is a great tool to provide drivers with instant feedback relating to their driving behaviours and can be used by fleet managers to reward good driving habits.
Why was Scorecard built into TN360?
Scorecard has been built into TN360 from years of industry input and requests, customer and driver feedback and years of improving on a solution that is also designed to improve safety outcomes for all businesses. The driver scorecard application is a great tool to provide drivers with instant feedback relating to their driving behaviours and can be used by fleet managers to reward good driving habits.
Does Scorecard appear automatically in TN360?
Scorecard is value-added solution available to all our customers in TN360 and will appear automatically.
Are there any recommendations to using the Scorecard system?
The driver scorecard module should always be used to highlight good driving behaviour, creating friendly competition between drivers and not to be utilised to penalise anyone. It can also be successfully used to identify poor behaviours and provide personalised coaching to drivers.
Are drivers able to view each other’s scores?
No, on the in-vehicle device, drivers can only see their own scores on the metrics that are measured, along with the company and branch score.
Do the scores consider the overall drive time of the driver? For example, 5 events for someone who drives 10 hours a day is not as bad as someone who only drives 1 hour a day.
Distance driven is factored in, but driver time is not into overall score – a good driver will still have a good score, after many hours of driving. For example, 5 events for someone driving 10 kilometres is going to be worse than somone who has 5 events in 1000 kilometres.
Is the fuel used metric based on engine management data or a figure you enter that is then calculated server side?
Fuel use is based off engine management data and provides scores for this metric when CAN bus data is available from the vehicle.
Are you able to get weekly/monthly/yearly figures?
Through reports, you can select a relevant report
period to gain insights into total scores for all drivers. Through the scorecard module, you can change the reporting period to see the relevant driver scores.
Is harsh cornering metric available?
Harsh cornering is only available in TN360 for those vehicles with either the Qube or V301 devices installed.
Am I able to adjust how metrics are scored? If I change these, does it take affect retrospectively or from then on?
Yes, through the Scorecard module in TN360, you have the ability to adjust how each score against each metric is calculated under buckets based on the metric itself, and will take affect from then on.
Are you able to exclude a single metric or all metrics entirely?
You are able to remove a metric from the overall scorecard calculations for the drivers in the business, and it will not appear in the dashboard.
Are you able to exclude a single event from a driver’s score?
Not yet. This will be available shortly.
What if a driver questions the quality of the data in relation to the scoring or their ranking?
The data is generated from highly reliable in-vehicle telematics devices that are specifically designed to deliver high-definition data from the vehicle to TN360. This is delivered to the same standard across all customers around the world.
How is the data attained for Scorecard?
The data is directly attained from in-vehicle telematics for scoring on each of the individual metrics. The type of device fitted will affect the type of data available for scoring. For example, speed is captured directly from the in-vehicle telematics, but if an additional Vehicle Performance Module is fitted, the speed data is captured directly from the engine.
What data is included in the speed metric in Scorecard?
The speed metric in Scorecard encapsulates all speed events, regardless of how it’s captured – from company configurated speed, geofence speed or sign-posted speed.
Our vehicles are generating a high of number of harsh events relating to acceleration, braking and idling, can I change the vehicle event settings?
Yes, you are able to change the engine profile settings directly in TN360.
Can I setup vehicle engine settings for different classes of vehicles – i.e Truck v Delivery Van?
Yes, you can complete this within TN360 under vehicle types for your company. Please note: changing the vehicle type changes the threshold for the metrics that the penalty buckets are measured off.