Teletrac Navman’s fleet management technology transformed Stows Waste Management by:
Delivering real-time visibility across the entire fleet
Enabling digital transformation to eliminate unnecessary paperwork
Maximising fuel tax credit claims
Challenge – Reducing Paperwork and Unnecessary Costs
Stows Waste Management has been in operation for over 120 years. Beginning with a horse and cart in 1892, the fourth-generation company has steadily become one of Melbourne’s leaders in the collection and disposal of waste across multiple industries, including hospitality, industrial, domestic and commercial.
Based in Melbourne while servicing regional parts of Victoria, Stows Waste Management employs a staff of around 20 team members, all of whom consistently strive for excellence. It has a fleet of 14 vehicles, mostly liquid tankers as well as two hook lift trucks, two low-clearance vehicles for underground carparks and one portable unit.
Stows’ success has been built on a commitment to building long term relationships, first by gaining a thorough understanding of the requirements of its customers, followed by providing exceptional customer service. Additionally, the company is always continuing to invest in its product and service offering to ensure it remains at the forefront of waste management technology.
As part of its operations, Stows uses a range of auxiliary equipment and spends a lot of time driving off-road. Manually calculating fuel tax credits for this travel is a time-consuming process, and the company often resorted to averages for claims, meaning it missed out on hundreds of dollars each year.
At the same time, many of Stows’ processes were heavily paper-based, including fatigue run sheets, checklists and document storage. Every time a document needed to be updated, a team member was required to go into every truck and vehicle to replace it manually.
Stows was introduced to Teletrac Navman’s suite of advanced telematics solutions to address these challenges. Discovering how Teletrac Navman’s FTC Manager platform could pay for the system itself in fuel tax rebates was a turning point. Imran Darwiche, General Manager at Stows Waste Management, began to investigate how Teletrac’s solutions could drastically improve operations while saving the company money in the long run.