Practical solutions to complex problems
The iFace, an in-cab touchscreen device, allows drivers to receive their jobs and communicate with the office via on-screen messaging. Drivers can easily and quickly enter their pre-trip checklists, declare vehicle mass and view when their next rest break is required.
From a single in-cab device, a driver can complete their pre-trip checklists, communicate via messaging to the office and declare vehicle mass for NHVAS compliance. They can also view a summary of fatigue information in real-time, including the next rest break required, and use it as a turn-by-turn navigation system.
Providing exceptional service
As a small business in a heavily populated industry, Mt Noorat Freighters has been incredibly satisfied with the hands-on service received from Teletrac Navman throughout the entire process.
Apart from being a strong cultural fit and having expertise in the transport and logistics industry, Guthrie has found that Teletrac Navman’s after sales service and support has fulfilled Mt Noorat’s expectations. “If we have a problem, it gets looked at. We’re a partner, not just a customer,” said Guthrie.
Mt Noorat is utilising a range of in-cab and compliance technology solutions. These are delivered from the driver via the iFace, an in-vehicle touchscreen computer, to back-office administrative staff. This is complimented with CMS’s Freight2020 transport management system, delivering measurable benefits for both its drivers and office staff.
Over the next six months, the company is planning to integrate the Freight2020 system – which provides the billing and operational ERP – with its current Teletrac Navman solutions. “The combination of Freight2020 and Teletrac Navman’s NextGen product set will allow Mt Noorat Freighters to dispatch jobs directly to the driver – and when they complete the job, all the accounting and billing information will be transferred from the truck into the system,” said Rossington.