At A Glance
- Visibility into everyday operations of delivery drivers and specialists covering clients across 13 branches in northern New South Wales
- Safety and efficiency – ensuring drivers get to clients and back home safely
Ensuring Fleet Safety
McGregor Gourlay may be a 120-year-old business, but it prides itself on being an early adopter of emerging technologies. As a passionate member of the agricultural industry, it offers everything from horticulture to cropping, irrigation and livestock services. But with a wide variety of clients across 13 branches in the northern New South Wales area, and delivery drivers and specialists covering a lot of ground every day, it can be challenging to get visibility into everyday operations.
“Some of our clients operate in remote areas, so we needed something that let us know where drivers were at all times, as well as how much time they spend on site”, says Allan Every, Group Systems and Processes Manager at McGregor Gourlay.
Being no stranger to innovation, Allan Every and his team looked into ways to overcome these obstacles. The search led to GPS fleet tracking and a partnership with Teletrac Navman.
Lets Get Tracking
McGregor Gourlay started working with Teletrac Navman over two years ago, after discussing its requirements during a tech conference with solution specialists. Once the business understood the benefits that fleet management software and GPS tracking could offer, it moved quickly to adopt the technology, implementing 20 telematics units in its on-farm agronomy vehicles.
“Once we saw the benefits, we quickly moved to roll it out to all our delivery vehicles as well”, Every says. To date, the solution has been implemented in 85 per cent of the fleet.
In conjunction with the DIRECTOR software, the units delivered McGregor Gourlay the high-quality data it needed for complete visibility over its fleet.
“The reporting tools are one of the most important technologies we’re leveraging for the business right now”, Every says. “We no longer use manual processes, like drivers submitting kilometre readings, but instead rely on live data from the Teletrac Navman solution.”
McGregor Gourlay generates regular reports on how many kilometres vehicles are driving, to determine the distance travelled and what roads they’ve been on – as well as any issues. The business also uses the system to compare like-for-like vehicles and pinpoint reasons for differences in operation, such as fuel use or cost to maintain. “It’s enabled us to look at any outliers. We can match the distance reports against vehicle repair and maintenance reports to ensure everything is operating correctly.”