To solve the issue, Fulton Hogan turned to its existing partner Transtech, a division of Teletrac Navman. Fulton Hogan already had a close relationship with Transtech as it already utilised the services such as electronic work diaries (EWDs), vehicle tracking and iFace in cabin tablets.
These technologies proved popular with drivers and office staff, because not only did it eliminate tedious paperwork, but it offered reassurance.
“The drivers really like the applications, particularly the EWD, because it gives them feedback about their status and the number of hours they have left before a break or the end of a shift,” says Sherriff. “We get the same information back at the office, so in terms of allocating fleet we can make sure we are meeting our legal requirements for fatigue. We were interested to see what else Transtech would help us with.”
Setting the record straight
To better manage deliveries, Transtech suggested Fulton Hogan Transport move to CMS Transport Systems’ Freight 2020 transport management software, so it could enter, build, cost and schedule each job.
Freight 2020 also integrated with Transtech’s SmartJobs job management application, allowing drivers to enter all details of the delivery — from the temperature of the bitumen, the weight, waiting time at the loading and delivery point and customers’ acceptance of the charges — on the 7 inch in-cabin iFace tablet. The system can also be set up to allow invoicing on the same day, a real plus for any business.