Previously, the business relied solely on manual processes like paperwork, hosting toolbox talks and getting feedback from customers to manage its daily operations, safety procedures and budgets. But after seeing the quality of data from installing Teletrac Navman’s solution on its large crane, it soon realised there was room for improvement. From there it began the process of installing tracking technology across its 101 service cranes.
“The perception from many is that it’s just a GPS system, but it’s so much more. The solution is a lot more involved and it delivers so many benefits that go beyond just telling us where our cranes are on a map,” says Thomas.
The technology tracks all of Preston Hire’s cranes, including movement and on-site activity. DIRECTOR in turn gives management and admin staff access to a range of data, such as work hours and the condition of its internals, so they can stay on top of maintenance, safety and continual delivery of great customer service.
Maximising health and safety
Safety is a major priority when operating in workplaces such as construction sites. Cranes by nature are large and incredibly heavy so it’s important to act quickly in the event of an incident. But they can be difficult to stay on top of. Preston Hire cranes manage around 60-70 movements a week, so if one broke down while on a customer worksite there was lots of time spent notifying management before appropriate action could be taken. Real-time tracking and alerts allow Preston Hire to stop relying on reactive protocols and better monitor the safety and wellbeing of its fleet.
“When we send out our equipment and operators, we want to ensure they’re safe at all times,” says Thomas. “That’s why we opted to install the most advanced units in our cranes to record anomalies, such as overriding. We want to know that our people are safe.”
The technology tracks the exact location and work hours of the cranes, to ensure they’re operating as expected and that, in the event of an incident, staff are notified immediately via alerts so they can act quickly.
“We’ve signed up to be more a proactive organisation in terms of our preventative maintenance and alerts. Before a crane is due for a check-up, the system notifies our staff beforehand, so they can prepare that crane for service. It will be pulled off-site and swapped out with another machine to ensure there’s no interruption to workflow. It makes us a lot more proactive in terms of safety and puts us way ahead of our competitors,” says Thomas.